Frequently Asked Questions
What is FantasyXPERT.com and how is it different than the Web sites I use now?
What type of users benefit most from FantasyXPERT.com?
If I use FantasyXPERT.com can I still continue to use the same sites I'm familiar with?
How many and what type of sources do you analyze?
How do I get access to FantasyXPERT.com?
What is the difference between the free and premium service?
Do I need any special hardware or software to use the site?
What 2 or 3 aspects of the service do users like most?
Can I customize FantasyXPERT.com for my preferences/players/teams?
What scoring system do you use throughout your site?
Can I track players from multiple leagues/ sites in FantasyXPERT.com?
Can I use FantasyXPERT.com to manage my league?
Is any training required to learn to use FantasyXPERT.com?
How can I get up and running quickly?
What type of help is available if I need it?
What do I do when my username and/ or password doesn't work?
How can I change my username and/ or password?
How do I report a bug?
How do I contact customer support?
How can I reach people at the company?
What is FantasyXPERT.com and how is it different than the Web sites I use now?
FantasyXPERT.com is the world's first productivity tool for fantasy football that helps people make better decisions in less time. We don't pretend to have access to "special" information that will help you "dominate" your league but we do provide perspectives and tools that most fantasy players have never seen before. Since we regularly analyze information from more than 100 sites, we can tell our users unique things like which sources are most accurate for draft projections, weekly start & sit advice and even which sources are best at projecting the best wire pickups. The strength of our service comes from our independence and ability to intelligently organize only the most relevant information. In a nutshell, we give you what you need and leave out what you don't. To learn more see How It Works or take the online Tour.
What type of users benefit most from FantasyXPERT.com?
Just about every type of fantasy football player will benefit from FantasyXPERT.com. Novice players will find that we provide information, statistics and tools that will allow them to make decisions like seasoned pros. For more experienced players, we provide perspectives and features that help them view players and matchups in new ways. If you're unsure about what FantasyXPERT.com can do for you, Sign Up for Free and give it a try!
If I use FantasyXPERT.com can I still continue to use the same sites I'm familiar with?
Absolutely. FantasyXPERT.com is complementary to what you already do. We provide a more independent perspective than any one site and our productivity tools can't be found anywhere. In fact, we promote and link to numerous sites – especially those we have determined are more accurate than their peers. To learn more view the online Tour.
How many and what type of sources do you analyze?
We analyze information from more than 100 trusted and well-known fantasy football Web sites. These sources include just about every site you would imagine and many others you probably are not aware of. To view the majority of the sites that we analyze, visit the Weekly Snapshot page. To better organize the sources, we classify them throughout the site by "Tiers."
How do I get access to FantasyXPERT.com?
You can access FantasyXPERT.com by Clicking Here .
What is the difference between the free and premium service?
For a detailed comparison of both options please Click Here.
Do I need any special hardware or software to use the site?
No. FantayXPERT.com is a Web-based application so you can access it from anywhere and it doesn't require any downloads/ plug-ins etc. However, for optimal viewing it is recommended that you use IE 7.0 or higher or Firefox XYZ or higher.
What 2 or 3 aspects of the service do users like most?
While every user has their own preferences, the most commonly used aspects of the site include the 10 Minute Manager, XPERT Advisor and Weekly Snapshot. For a general overview of some of the most popular features view the online Tour.
Can I customize FantasyXPERT.com for my preferences/players/teams?
Yes. Another big benefit of FantasyXPERT.com is that you can customize a number of aspects of the service to focus on the information and statistics you care most about. You can customize which players you want to track, which statistics you would like to view, and even create layouts that make analyzing particular positions quick and easy. To learn more check out the Tour.
What scoring system do you use throughout your site?
We created our own proprietary scoring system that is based on the most commonly used scoring models.
To see the FantasyXPERT scoring model please Click Here.
Can I track players from multiple leagues/sites in FantasyXPERT.com?
Yes. Another benefit of FantasyXPERT.com is that you can quickly add players from multiple leagues/sites and track them from week to week. You also have the ability to track players you are just "watching" but that may or may not be on your current roster(s).
Can I use FantasyXPERT.com to manage my league?
No. FantasyXPERT.com is a productivity tool that will help you make better decisions in significantly less time. It is not meant to manage leagues.
Is any training required to learn to use FantasyXPERT.com?
Most users will start benefiting from FantasyXPERT.com within the first few minutes of logging in. There isn't any formal training required but we encourage you to rollover the How to Use Page links at the top of each page for quick tips on how to best use the features of the page.
How can I get up and running quickly?
If you're like us, you don't have much time to learn new applications. We built the site from the ground up with simplicity and ease of use in mind. For example, adding a player takes less than 5 seconds. The best way to get started is log-in to the site and rollover the How to Use Page link at the top of each page. This will highlight a few of the key functions/benefits on that page. For additional training, click on the Help link in the upper right-hand corner of each page.
What type of help is available if I need it?
There are four options for help:
1) The Help section generally answers most questions users have and can be found in the upper right-hand corner of all pages inside the site.
2) Each page contains a How to Use Page rollover that provides quick tips on how to use the main functions on the page.
3) If you need to reach customer support you can email us at support@fantasyxpert.com
4) If you need to reach us by phone you can call (888) 301-7042
What do I do when my username and/or password doesn't work?
Don't worry…it's happens to us all the time. If you forgot your password click on the link in the upper-right of the homepage that says "Forgot Your Password?" Enter your email address then click the Send button. We will email you a link to create a new password.
How can I change my username and/or password?
You can change your username or password by clicking on My Profile once in the site. The My Profile link is located in the upper right-hand corner of every page.
To report a bug please email bug@fantasyxpert.com
How do I contact customer support?
You can reach customer support by emailing support@fantasyxpert.com
How can I reach people at the company?
Please Click Here to view our contact information
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